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Clinical Project Manager


Be part of a growing and thriving company in the exciting market of healthcare technology!! We provide software and services to support post-approval studies in the healthcare industry. Our market-leading technology is distinguished by its scalability, performance and reliability. We are looking for smart and professional individuals who want to be part of a dynamic team and have an impact on the organization. For more information on our organization, please see our website at www.outcome.com and send cover letter and resume to careers@outcome.com

Purpose: With direct supervision from a Program Manager or a Senior Project Manager, responsible for all aspects of project administration and data coordination for multiple large-scale, Internet-based outcomes studies. Based on experience and advanced project management skills, PMs will be placed on projects that are of significant revenue importance and/or have a high degree of complexity (i.e., breadth and/or depth of scope in client requirements).

Responsibilities:

Client Service
• Act as customer advocate throughout the project lifecycle
• Understand the contractual obligations to each client and ensure those responsibilities are met (with the goal to exceed those expectations)
• Understand and support global project goals including site recruitment, patient recruitment, marketing and PR, as appropriate
• Manage customer requirements definition and work with the Product Management group to ensure these requirements are properly documented
• Drive the features versus cost/schedule trade-off decisions with the client
• Guide client through configuration and customization decisions
• Develop and maintain clear study related documents
• Identify and implement strategic opportunities to enhance and improve the project (e.g., site retention activities)
• Coordinate and manage all deliverables, milestones and deadlines related to assigned studies/projects, including site enrollment, regulatory and IRB/EC approvals, and patient enrollment and follow-up.
• If applicable, work with data management group in satisfying the data management needs of the project (e.g. development of Data Management Plan, ongoing data cleaning an auditing, and data entry activities)
Schedule/Budgeting
• Work with the Release Project Manager and supervisor to schedule releases
• Track project revenue and expenses, as needed
Communication
• Work closely with the Development and Quality Control resources during the development and testing phases of the project, answering questions and clarifying requirements
• Adhere to internal change management processes
• Provide the Site Management team with the information and tools needed to ensure their ability to support the program both initially and throughout the project duration
• Serve as the liaison between the clients and internal team to ensure project-specific information and ongoing updates are proactively communicated
• Attend off-site meetings and conferences, as needed
• Look for and act on business development opportunities
• Represent Project Management in Business Development proposal defense meetings
Requirements:
• Master’s degree or a Bachelor’s degree and equivalent experience
• 4 or more years of Project Management experience in the health care, medical research or healthcare technology setting
• Candidates must have excellent communication and organizational skills and the proven ability to independently manage large-scale projects
• The ability to learn quickly, multi-task and prioritize are essential
• Must be hard-working and have the ability to work very independently.
• Must be proficient in MS Office applications



Additional Information
Position Type: Employee  
Ref Code: CPM

Contact Information
Dawn McKinley
careers@outcome.com?subject=CPM
Outcome
201 Broadway 5th Floor
Cambridge MA 02139
617-674-8410 ext: